Privacy Policy

Pryzebox appreciates that you are trusting us with important information. Herein we describe the privacy practices for our Pryzebox Services (the “Services”). You will learn about the data we collect, how we use it, and the controls we give you over your information and the measures we take to keep it safe. Remember that your use of Pryzebox’s Services is at all times subject to the separate Terms of Use at www.pryzebox.com/terms, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Our privacy commitments to you:

We will protect your privacy and keep your personal information safe.

We keep your Personal Information in our business records while you are a customer, or until it is no longer needed for business, tax or legal purposes.

We will notify you of revisions to our privacy policy.

You can send us questions or feedback on our privacy policy.

Here is some of the information we collect:

Account Information To create an account on our Services, such as your name, email address, password, phone number, home address, shipping address. Depending on which of the Pryzebox Services you use and tax reporting requirements we may need to collect information such as your SSN. You may also choose to provide other types of information.

Additional Information: To help improve your experience or enable certain features of the Services, you may also share comments and messages on our Sites or to other users of the Services.

Information from third-party services:If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address, and friend list. You can stop sharing the information from the other service with us by removing our access to that other service. When you connect to other third parties such as retailers and service providers to redeem prizes and make purchases via the pryzebox app any personal information you share directly with retailers and service providers are subject to the privacy policies of those respective third parties.

Payment and Card Information.If you are a Cash Customer of Pryzebox Services, you will provide payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We may store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.

Device & App Information. The Pryzebox App collects and records game play data on your Device this data. This data may be transferred from your device to our servers in cases where troubleshooting or resolution of a game play dispute is required

Location Information. The Services include features that use precise location data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can always remove our access using your mobile device settings.

Usage Information. When you access or use our Services, we receive certain usage data. This includes information about your interaction with the Services, for example, when you view or search content, install our App or log into your Account. We may also collect data about the devices and computers you use to access the Services, including IP addresses, browser type or operating system, location (depending on the permissions you have granted us), and cookie information.

Here are the basic ways we collect it:

We get information from you when you do things like view content in the mobile app, create an Account, enter a giveaway, play a contest;

We collect it from how you use our products and services;

Here are some of the ways we use your data:

Provide services and improve your customer experience;

Respond to your questions;

Help in fraud prevention and service and device issues;

Do research and analysis to maintain and improve our services;

Let you know about service updates, content, offers and promotions that may be of interest to you;

When you allow us to collect precise location information, we use that information to authorize access to our Services

Improve Services offerings and integration with third parties

Assist in the prevention and investigation of illegal activities and violations of our Terms of Service or Acceptable Use Policies.

How we share information:

We do not share your personal information except in the limited circumstances described below.

For external processing. We may transfer information to service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners may provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.

For legal reasons. We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person. We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual.

For Service Promotion and Public awareness.We may disclose such information publicly and to third parties, for example, in public reports about game play activity, to partners under agreement with us, or as part of a benchmarking we may provide to users of our Services.

Data Retention:

We keep your account information, like your name, phone number, email address, shipping address,and password, for as long as your account is in existence because we need it to operate your account. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing support@pryzebox.com. Some information may remain in our records after your deletion of such information from your Account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally, and we may also retain and continue to use your non-personally identifiable information.

Eligibility Policy:

Persons under the age of 18 are not permitted to create accounts. If we learn that we have collected the personal information of a person under the age of 18 we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at badparenting@pryzebox.com.

Changes to this policy:

We will notify you before we make material changes to this policy, If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

Where to contact us:

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at howdy@pryzebox.com.

Our website address is: https://pryzebox.com.